{"id":3070,"date":"2026-06-16T18:45:24","date_gmt":"2026-06-16T16:45:24","guid":{"rendered":"https:\/\/papagan.fr\/site\/?page_id=3070"},"modified":"2026-09-16T00:19:12","modified_gmt":"2026-09-15T22:19:12","slug":"aide-faq","status":"publish","type":"page","link":"https:\/\/papagan.fr\/en\/aide-faq\/","title":{"rendered":"Help"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3070\" class=\"elementor elementor-3070\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dace581 e-con-full e-flex e-con e-parent\" data-id=\"7dace581\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a5ca47a elementor-widget elementor-widget-faqs_short_base\" data-id=\"7a5ca47a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"faqs_short_base.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <section class=\"adt-advanced-faqs\">\r\n            <div class=\"container adt-container\">\r\n                <div class=\"row align-items-center\">\r\n                    <div class=\"col-12 col-sm-12 col-md-12 col-lg-6 col-xl-6 col-xxl-6\">\r\n                        <div class=\"left-main-content\">\r\n                            <h6 class=\"label\">FAQ<\/h6>\r\n                            <h3 class=\"main-heading\">Questions fr\u00e9quemment pos\u00e9es<\/h3>\r\n                            <p>Trouvez une r\u00e9ponse aux questions fr\u00e9quemment pos\u00e9es et trouvez une solutions pour rendre votre exp\u00e9rience plus efficace.<\/p>\r\n                            <div id=\"accordion\" class=\"accordion-style\">\r\n                                                                        <div class=\"card\" id=\"faq1\">\r\n                                            <div class=\"card-header\" id=\"headingfaq1\">\r\n                                                <h5 class=\"mb-0\">\r\n                                                    <button class=\"btn btn-link\"\r\n                                                            data-bs-toggle=\"collapse\"\r\n                                                            data-bs-target=\"#collapsefaq1\"\r\n                                                            aria-expanded=\"true\"\r\n                                                            aria-controls=\"collapsefaq1\">\r\n                                                        <span class=\"text-theme-secondary\">1<\/span>\r\n                                                        <span class=\"heading-txt\">Comment cr\u00e9er un compte ?<\/span>\r\n                                                    <\/button>\r\n                                                <\/h5>\r\n                                            <\/div>\r\n                                            <div id=\"collapsefaq1\"\r\n                                                 class=\"collapse show\"\r\n                                                 aria-labelledby=\"headingfaq1\"\r\n                                                 data-bs-parent=\"#accordion\">\r\n                                                <div class=\"card-body\">\r\n                                                    Cliquez simplement sur le bouton &quot;s&#039;enregistrer du menu, renseignez vos informations, et vous \u00eates pr\u00eats \u00e0 explorer notre site !                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                                                            <div class=\"card\" id=\"faq2\">\r\n                                            <div class=\"card-header\" id=\"headingfaq2\">\r\n                                                <h5 class=\"mb-0\">\r\n                                                    <button class=\"btn btn-link collapsed\"\r\n                                                            data-bs-toggle=\"collapse\"\r\n                                                            data-bs-target=\"#collapsefaq2\"\r\n                                                            aria-expanded=\"false\"\r\n                                                            aria-controls=\"collapsefaq2\">\r\n                                                        <span class=\"text-theme-secondary\">2<\/span>\r\n                                                        <span class=\"heading-txt\">Comment d\u00e9poser une annonce ?<\/span>\r\n                                                    <\/button>\r\n                                                <\/h5>\r\n                                            <\/div>\r\n                                            <div id=\"collapsefaq2\"\r\n                                                 class=\"collapse\"\r\n                                                 aria-labelledby=\"headingfaq2\"\r\n                                                 data-bs-parent=\"#accordion\">\r\n                                                <div class=\"card-body\">\r\n                                                    Apr\u00e8s avoir cr\u00e9\u00e9 votre compte, cliquez sur le bouton &quot;d\u00e9poser une annonce&quot; (ou le lien du menu), renseignez les d\u00e9tails de l&#039;annonce et votre annonce sera publi\u00e9e sur le site.                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                                                            <div class=\"card\" id=\"faq3\">\r\n                                            <div class=\"card-header\" id=\"headingfaq3\">\r\n                                                <h5 class=\"mb-0\">\r\n                                                    <button class=\"btn btn-link collapsed\"\r\n                                                            data-bs-toggle=\"collapse\"\r\n                                                            data-bs-target=\"#collapsefaq3\"\r\n                                                            aria-expanded=\"false\"\r\n                                                            aria-controls=\"collapsefaq3\">\r\n                                                        <span class=\"text-theme-secondary\">3<\/span>\r\n                                                        <span class=\"heading-txt\">Y a-t-il des frais pour poster une annonce ?<\/span>\r\n                                                    <\/button>\r\n                                                <\/h5>\r\n                                            <\/div>\r\n                                            <div id=\"collapsefaq3\"\r\n                                                 class=\"collapse\"\r\n                                                 aria-labelledby=\"headingfaq3\"\r\n                                                 data-bs-parent=\"#accordion\">\r\n                                                <div class=\"card-body\">\r\n                                                    Papagan est gratuit pour les particuliers, et diff\u00e9rentes offres sont propos\u00e9es pour la cat\u00e9gorie pro\/business (d\u00e9tails dans la page services). Vous pouvez \u00e9galement payer pour mettre une de vos annonces en avant ou la faire remonter dans les r\u00e9sultats de recherche.                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                                                            <div class=\"card\" id=\"faq4\">\r\n                                            <div class=\"card-header\" id=\"headingfaq4\">\r\n                                                <h5 class=\"mb-0\">\r\n                                                    <button class=\"btn btn-link collapsed\"\r\n                                                            data-bs-toggle=\"collapse\"\r\n                                                            data-bs-target=\"#collapsefaq4\"\r\n                                                            aria-expanded=\"false\"\r\n                                                            aria-controls=\"collapsefaq4\">\r\n                                                        <span class=\"text-theme-secondary\">4<\/span>\r\n                                                        <span class=\"heading-txt\">Comment contacter un vendeur ?<\/span>\r\n                                                    <\/button>\r\n                                                <\/h5>\r\n                                            <\/div>\r\n                                            <div id=\"collapsefaq4\"\r\n                                                 class=\"collapse\"\r\n                                                 aria-labelledby=\"headingfaq4\"\r\n                                                 data-bs-parent=\"#accordion\">\r\n                                                <div class=\"card-body\">\r\n                                                    Vous pouvez contacter un vendeur directement via le chat du site ou via les options de contact propos\u00e9es dans la page de l&#039;annonce.                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                                                <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"col-12 col-sm-12 col-md-12 col-lg-6 col-xl-6 col-xxl-6\">\r\n                        <div class=\"main-img-box\">\r\n                            <img decoding=\"async\" src=\"https:\/\/listing.adforestwp.com\/wp-content\/uploads\/2025\/02\/Rectangle-4138.png\" alt=\"faq-img\">\r\n                            <img decoding=\"async\" src=\"https:\/\/listing.adforestwp.com\/wp-content\/uploads\/2025\/02\/Rectangle-4139.png\" alt=\"faq-img\">\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62fc7b62 e-con e-atomic-element e-flexbox-base e-default-div e-62fc7b62-4124d13 \" data-id=\"62fc7b62\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"62fc7b62\">\n    \t\t<div class=\"elementor-element elementor-element-8dd2cd9 elementor-widget__width-initial elementor-widget elementor-widget-adf_home_hero\" data-id=\"8dd2cd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"adf_home_hero.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <style>\n        .adf-hmw-hero{\n            --hm-brand:#9e0202;\n            --hm-brand-hover:#fdc705;\n            --hm-brand-text:#000000;\n            --hm-brand-rgb:158,2,2;\n            position:relative;padding:60px 0 60px;text-align:center;\n                        background:linear-gradient(180deg,#fafdfb 0%,#fff 60%);\n                        overflow:hidden;box-sizing:border-box;\n        }\n        .adf-hmw-hero *{box-sizing:border-box;}\n        .adf-hmw-hero::before,.adf-hmw-hero::after{content:\"\";position:absolute;width:520px;height:520px;background:radial-gradient(circle,rgba(var(--hm-brand-rgb),.05) 0%,transparent 70%);pointer-events:none;z-index:0;}\n        .adf-hmw-hero::before{top:-180px;left:-160px;}\n        .adf-hmw-hero::after{bottom:-220px;right:-180px;}\n        .adf-hmw-hero__inner{position:relative;z-index:1;max-width:1000px;margin:0 auto;padding:0 24px;}\n        .adf-hmw-hero__head{max-width:760px;margin:0 auto 6px;}\n        .adf-hmw-hero__badge{display:inline-flex;align-items:center;gap:6px;background:#fef3c7;color:#92400e;border-radius:999px;padding:6px 14px;font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;margin-bottom:18px;}\n        .adf-hmw-hero__welcome{display:block;font-size:13px;letter-spacing:.32em;text-transform:uppercase;color:#94a3b8;font-weight:600;margin-bottom:14px;}\n        .adf-hmw-hero h1{font-size:48px;font-weight:600;color:#0f172a;margin:0 0 20px;letter-spacing:-.025em;line-height:1.08;}\n        .adf-hmw-hero h1 em{font-style:normal;color:#f59e0b;}\n        .adf-hmw-hero__sub{margin:0 auto 40px;max-width:560px;color:#64748b;font-size:15px;line-height:1.6;}\n        .adf-hmw-search-wrap{max-width:960px;margin:0 auto;background:rgba(var(--hm-brand-rgb),.08);border:1px solid rgba(var(--hm-brand-rgb),.14);border-radius:16px;padding:6px;text-align:left;}\n        .adf-hmw-search{display:flex;align-items:stretch;gap:6px;background:transparent;border:0;border-radius:0;box-shadow:none;padding:0;margin:0;}\n        .adf-hmw-search__fields{flex:1;display:flex;align-items:stretch;background:#fff;border-radius:10px;box-shadow:0 0 6px rgba(15,23,42,.04);padding:0;min-width:0;overflow:hidden;}\n        .adf-hmw-search__field{flex:1;display:flex;align-items:center;gap:10px;padding:0 16px;height:52px;border-right:1px solid #eef1f5;min-width:0;}\n        .adf-hmw-search__field:last-of-type{border-right:0;}\n        .adf-hmw-search__field i{color:#94a3b8;font-size:14px;flex-shrink:0;}\n        .adf-hmw-search__field input,.adf-hmw-search__field select{flex:1;min-width:0;border:0;background:transparent;outline:none;font-size:14px;color:#0f172a;font-family:inherit;appearance:none;-webkit-appearance:none;padding:0;line-height:1.4;height:100%;}\n        .adf-hmw-search__field input::placeholder{color:#94a3b8;}\n        .adf-hmw-search__field select{cursor:pointer;background-image:url(\"data:image\/svg+xml;charset=UTF-8,%3csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='10' height='6' viewBox='0 0 10 6'%3e%3cpath fill='%2394a3b8' d='M5 6L0 1l1-1 4 4 4-4 1 1z'\/%3e%3c\/svg%3e\");background-repeat:no-repeat;background-position:right 0 center;padding-right:18px;}\n\n        \/* Select2 overrides \u2014 target .select2-container directly inside the field\n           so we beat AdForest's select2.min.css (which hard-codes height:55px and\n           line-height:50px on .select2-container--default .select2-selection--single) *\/\n        .adf-hmw-hero .adf-hmw-search__field .select2-container{flex:1 !important;min-width:0 !important;width:auto !important;height:52px !important;display:inline-flex !important;align-items:center !important;background:transparent !important;border:0 !important;}\n        .adf-hmw-hero .adf-hmw-search__field .select2-container .selection{display:flex !important;align-items:center !important;width:100% !important;height:100% !important;}\n        .adf-hmw-hero .adf-hmw-search__field .select2-container .select2-selection,\n        .adf-hmw-hero .adf-hmw-search__field .select2-container .select2-selection--single{position:relative !important;height:52px !important;min-height:0 !important;background:transparent !important;border:0 !important;outline:none !important;padding:0 !important;box-shadow:none !important;width:100% !important;display:flex !important;align-items:center !important;border-radius:0 !important;}\n        .adf-hmw-hero .adf-hmw-search__field .select2-container .select2-selection__rendered{flex:1;padding:0 22px 0 0 !important;line-height:52px !important;color:#0f172a !important;font-size:14px !important;font-family:inherit !important;height:52px !important;margin:0 !important;overflow:hidden !important;text-overflow:ellipsis !important;white-space:nowrap !important;text-align:left !important;}\n        .adf-hmw-hero .adf-hmw-search__field .select2-container .select2-selection__placeholder{color:#94a3b8 !important;line-height:52px !important;text-align:left !important;}\n        .adf-hmw-hero .adf-hmw-search__field .select2-container .select2-selection__arrow{height:52px !important;width:18px !important;right:0 !important;top:0 !important;position:absolute !important;background:transparent !important;border:0 !important;}\n        .adf-hmw-hero .adf-hmw-search__field .select2-container .select2-selection__arrow b{border-color:#94a3b8 transparent transparent transparent !important;border-style:solid !important;border-width:5px 4px 0 4px !important;left:50% !important;margin-left:-4px !important;margin-top:-2px !important;position:absolute !important;top:50% !important;width:0 !important;}\n        .adf-hmw-hero .adf-hmw-search__field .select2-container--open .select2-selection__arrow b{border-color:transparent transparent #94a3b8 transparent !important;border-width:0 4px 5px 4px !important;}\n        .adf-hmw-select2-dropdown.select2-dropdown{border:1px solid #eef1f5 !important;border-radius:10px !important;box-shadow:0 6px 20px rgba(15,23,42,.08) !important;overflow:hidden;margin-top:6px;background:#fff !important;}\n        .adf-hmw-select2-dropdown.select2-container--default .select2-results__option,\n        .adf-hmw-select2-dropdown .select2-results__option{padding:9px 14px !important;font-size:13.5px !important;color:#1f2937 !important;font-family:inherit !important;}\n        .adf-hmw-select2-dropdown.select2-container--default .select2-results__option--highlighted[aria-selected],\n        .adf-hmw-select2-dropdown .select2-results__option--highlighted[aria-selected]{background:rgba(158,2,2,.08) !important;color:#9e0202 !important;}\n        .adf-hmw-select2-dropdown.select2-container--default .select2-results__option[aria-selected=\"true\"],\n        .adf-hmw-select2-dropdown .select2-results__option[aria-selected=\"true\"]{background:rgba(158,2,2,.06) !important;color:#9e0202 !important;font-weight:600;}\n        .adf-hmw-select2-dropdown .select2-search--dropdown{padding:8px;}\n        .adf-hmw-select2-dropdown .select2-search--dropdown .select2-search__field{border:1px solid #eef1f5 !important;border-radius:8px !important;padding:7px 10px !important;font-family:inherit;outline:none;}\n        .adf-hmw-search__btn{background:var(--hm-brand);color:var(--hm-brand-text);border:0;border-radius:10px;padding:0 28px;height:52px;font-size:14px;font-weight:700;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;flex-shrink:0;transition:background .15s ease,transform .12s ease;box-shadow:0 0 6px rgba(var(--hm-brand-rgb),.25);font-family:inherit;line-height:1;}\n        .adf-hmw-search__btn:hover{background:var(--hm-brand-hover);transform:translateY(-1px);}\n\n        \/* Google Places autocomplete dropdown styling. z-index pinned high so it\n           can't slip behind AdForest's sticky header \/ Elementor stacking. *\/\n        .pac-container{z-index:99999 !important;border:1px solid #eef1f5 !important;border-radius:10px !important;box-shadow:0 6px 20px rgba(15,23,42,.08) !important;margin-top:6px;font-family:inherit !important;overflow:hidden;}\n        .pac-container .pac-item{padding:9px 14px;font-size:13.5px;color:#1f2937;cursor:pointer;border-top:1px solid #f1f5f9;}\n        .pac-container .pac-item:first-child{border-top:0;}\n        .pac-container .pac-item:hover,.pac-container .pac-item-selected{background:rgba(158,2,2,.08) !important;}\n        .pac-container .pac-item-query{color:#9e0202;font-weight:600;}\n        .pac-container .pac-icon{margin-right:8px;}\n\n        \/* Google Places error banner \u2014 visible on both editor and public site when the\n           API key is invalid, blocked, billing\/quota issues, or the script fails to load *\/\n        .adf-hmw-location-error{margin:10px auto 0;max-width:1100px;padding:10px 16px;background:#fef2f2;border:1px solid #fecaca;border-radius:10px;color:#991b1b;font-size:13px;text-align:left;display:flex;align-items:flex-start;gap:10px;line-height:1.45;}\n        .adf-hmw-location-error[hidden]{display:none !important;}\n        .adf-hmw-location-error i{flex-shrink:0;margin-top:1px;color:#dc2626;}\n        .adf-hmw-location-error strong{display:block;font-weight:700;margin-bottom:2px;color:#7f1d1d;}\n\n        .adf-hmw-hero__cats{--per-view:6;--gap:22px;position:relative;z-index:1;max-width:1200px;margin:38px auto 0;padding:0 24px;}\n        .adf-hmw-hero__cats-track{display:flex;gap:var(--gap);overflow-x:auto;scroll-snap-type:x mandatory;scroll-behavior:smooth;-webkit-overflow-scrolling:touch;scrollbar-width:none;margin:0;padding:4px 0;}\n        .adf-hmw-hero__cats-track::-webkit-scrollbar{display:none;}\n        .adf-hmw-hero__cat{flex:0 0 calc((100% - (var(--per-view) - 1) * var(--gap)) \/ var(--per-view));scroll-snap-align:start;display:flex;flex-direction:column;align-items:center;justify-content:center;border-radius:16px;padding:28px 16px 22px;text-decoration:none;text-align:center;transition:transform .18s ease,box-shadow .18s ease;color:inherit;min-height:170px;gap:8px;}\n        .adf-hmw-hero__cat:hover{transform:translateY(-3px);box-shadow:0 0 12px rgba(15,23,42,.06);}\n        .adf-hmw-hero__cat-icon{width:70px;height:70px;border-radius:16px;background:#fff;display:inline-flex;align-items:center;justify-content:center;color:inherit;margin-bottom:6px;overflow:hidden;}\n        .adf-hmw-hero__cat-icon img{width:44px;height:44px;object-fit:contain;}\n        .adf-hmw-hero__cat-icon i{font-size:26px;}\n        .adf-hmw-hero__cat-name{font-weight:500;color:#0f172a;font-size:15px;line-height:1.2;}\n        .adf-hmw-hero__cat-count{font-size:12px;color:#64748b;font-weight:500;line-height:1.2;}\n\n        .adf-hmw-hero__cats-nav{position:absolute;top:50%;transform:translateY(-50%);width:38px;height:38px;border-radius:50%;background:#fff;border:1px solid rgba(var(--hm-brand-rgb),.18);color:var(--hm-brand);display:none;align-items:center;justify-content:center;cursor:pointer;font-size:14px;box-shadow:0 0 10px rgba(15,23,42,.08);transition:transform .15s ease,background .15s ease,color .15s ease,opacity .15s ease;z-index:2;font-family:inherit;padding:0;}\n        .adf-hmw-hero__cats-nav:hover{background:var(--hm-brand);color:var(--hm-brand-text,#fff);transform:translateY(-50%) scale(1.04);}\n        .adf-hmw-hero__cats-nav--prev{left:-6px;}\n        .adf-hmw-hero__cats-nav--next{right:-6px;}\n        .adf-hmw-hero__cats.has-nav .adf-hmw-hero__cats-nav{display:inline-flex;}\n        .adf-hmw-hero__cats-nav[aria-disabled=\"true\"]{opacity:0;pointer-events:none;}\n\n        @media (max-width:1099px){.adf-hmw-hero__cats{--per-view:3;}}\n        @media (max-width:768px){.adf-hmw-hero{padding:44px 0 32px;}.adf-hmw-hero h1{font-size:32px;}.adf-hmw-search-wrap{padding:6px;border-radius:14px;}.adf-hmw-search{flex-direction:column;gap:6px;}.adf-hmw-search__fields{flex-direction:column;align-items:stretch;}.adf-hmw-search__field{border-right:0;border-bottom:1px solid #eef1f5;padding:12px 14px;}.adf-hmw-search__field:last-of-type{border-bottom:0;}.adf-hmw-search__btn{width:100%;min-height:48px;}.adf-hmw-hero__cats{margin-top:28px;}}\n        @media (max-width:600px){.adf-hmw-hero__cats{--per-view:2;--gap:14px;}.adf-hmw-hero__cat{padding:20px 10px 16px;min-height:150px;}.adf-hmw-hero__cat-icon{width:56px;height:56px;}.adf-hmw-hero__cats-nav{width:34px;height:34px;font-size:13px;}}\n        @media (max-width:480px){.adf-hmw-hero h1{font-size:26px;}}\n        <\/style>\n        <section class=\"adf-hmw-hero\">\n            <div class=\"adf-hmw-hero__inner\">\n                <div class=\"adf-hmw-hero__head\">\n                                                            <h1>\n                                                                    <\/h1>\n                                    <\/div>\n\n                <div class=\"adf-hmw-search-wrap\">\n                    <form class=\"adf-hmw-search\" method=\"get\" action=\"https:\/\/papagan.fr\/en\/search\/\" role=\"search\">\n                        <div class=\"adf-hmw-search__fields\">\n                            <div class=\"adf-hmw-search__field\">\n                                <i class=\"fa fa-search\"><\/i>\n                                <input type=\"search\" name=\"ad_title\" placeholder=\"Que recherchez-vous ?\" value=\"\">\n                            <\/div>\n                            <div class=\"adf-hmw-search__field\">\n                                <i class=\"fa fa-th-large\"><\/i>\n                                <select name=\"cat_id\">\n                                    <option value=\"\">Categories<\/option>\n                                                                            <option value=\"758\">Services<\/option>\n                                                                            <option value=\"701\">Home &amp; Garden<\/option>\n                                                                            <option value=\"768\">Vehicles<\/option>\n                                                                            <option value=\"733\">Professional \/ Business<\/option>\n                                       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